RMLD issues scam alert on fraudulent AMI meter calls

Written By Taylor Gregory

(1-2 minute read)

Graphic by Reading Municipal Light Department.

The Reading Municipal Light Department (RMLD) is warning residents about a recent scam involving phone calls related to AMI (Advanced Metering Infrastructure) meters.

Officials say that if you receive a call from someone claiming to represent RMLD about a new meter installation, do not engage.

What to know

RMLD emphasized that it will not call customers regarding AMI meter installations. Any such communication should be treated as suspicious.

Residents are encouraged to verify any questionable outreach by contacting RMLD directly at 781-942-6598.

Red flags to watch for

Scam attempts may include:

  • Calls from unofficial phone numbers or emails not ending in @rmld.com

  • Unexpected requests for personal information

  • Individuals without proper RMLD identification

  • Urgent or high-pressure tactics demanding immediate action

Protecting your information

RMLD reminds customers:

  • Never share sensitive information, like your Social Security Number

  • If unsure, hang up and call RMLD directly using the official number

  • Trust your instincts - if something feels off, end the conversation

Stay vigilant

Utility scams are a common tactic for obtaining personal information. RMLD urges residents to stay alert and report suspicious activity.

When in doubt, do not engage - verify directly with RMLD.

Taylor Gregory
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Representative Jones holding district office hours May 8 at Reading’s Pleasant Street Center